Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you engage with Starflow Nexus services.
Information We Collect
When you visit our website or engage with our family investing education services, we collect information that helps us provide better experiences. This includes details you provide directly and information gathered automatically through your interactions with our platform.
Personal Information
We collect your name, email address, phone number, and location when you contact us, sign up for programs, or request information about our services. This helps us communicate effectively and provide relevant content.
Usage Information
We gather data about how you interact with our website, including pages visited, time spent, and educational content accessed. This helps us improve our learning materials and user experience.
How We Use Your Information
Your information helps us deliver quality educational services and maintain meaningful relationships with families interested in investing education. We never sell your personal data to third parties.
- Providing educational content and program information tailored to your interests
- Communicating about upcoming learning opportunities and events
- Responding to your questions and providing customer support
- Improving our educational materials based on user feedback and engagement
- Sending newsletters and updates about family investing topics (with your consent)
- Analyzing website performance to enhance user experience
Legal Basis for Processing
Under Irish and EU data protection law, we process your personal data based on legitimate interests in providing educational services, with your consent for marketing communications, and for contractual purposes when you enroll in programs.
Data Storage and Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information. Our security practices align with Irish Data Protection Commission guidelines and GDPR requirements.
Data Encryption
All personal data is encrypted both in transit and at rest using industry-standard encryption protocols. Website communications use SSL certificates for secure data transmission.
Access Controls
Only authorized team members can access personal data, and access is limited to what's necessary for their specific roles in providing educational services.
Data Retention
We retain personal information for as long as necessary to provide services or as required by Irish law. Inactive accounts are reviewed annually and data is securely deleted when no longer needed.
Your Rights Under Irish and EU Law
As someone whose data we process, you have specific rights under the General Data Protection Regulation (GDPR) and Irish data protection legislation. These rights give you control over your personal information.
Access and Portability
You can request a copy of all personal data we hold about you. We'll provide this information in a structured, commonly used format within 30 days of your request.
Correction and Deletion
You have the right to correct inaccurate information or request deletion of your personal data. We'll act on these requests unless we have legitimate reasons to retain certain information.
Exercising Your Rights
To exercise any of these rights, contact us at [email protected]. We'll verify your identity and respond within the timeframes required by law. If you're not satisfied with our response, you can lodge a complaint with the Irish Data Protection Commission.
Cookies and Website Technologies
Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with our educational content. You can control cookie settings through your browser preferences.
- Essential cookies that enable basic website functionality and security
- Analytics cookies that help us understand which content is most useful
- Preference cookies that remember your settings and choices
- Marketing cookies for displaying relevant educational content (with your consent)
Most browsers allow you to refuse or delete cookies. However, this might limit some website features. We don't use cookies to track you across other websites or build detailed profiles for advertising purposes.
Third-Party Services and Data Sharing
We work with trusted service providers to deliver our educational services effectively. Any sharing of personal data is governed by strict contractual arrangements that ensure your information remains protected.
Educational Technology Partners
Learning management systems and content delivery platforms help us provide online education. These providers operate under data processing agreements that meet GDPR standards.
Communication Services
Email and messaging services enable us to communicate about programs and respond to inquiries. We choose providers with strong privacy commitments and EU data residency.
Analytics and Improvement
Website analytics help us understand user needs and improve educational content. We use privacy-focused analytics tools and anonymize data where possible.
International Data Transfers
While we primarily store data within the European Economic Area, some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards are in place.
Transfer Safeguards
Any international transfers comply with GDPR requirements through adequacy decisions, Standard Contractual Clauses, or other approved mechanisms. We regularly review these arrangements to maintain compliance as regulations evolve.
Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent website notices.
Minor updates may be posted directly to this page. We encourage you to review this policy periodically to stay informed about how we protect your information. The current version is always available on our website with the last update date clearly displayed.
This policy was last updated in January 2025 and reflects current Irish and EU data protection requirements.
Privacy Questions and Concerns
If you have questions about this privacy policy or how we handle your personal information, please contact us:
Email: [email protected]
Phone: +353599721336
Address: Waterford Retail Park, 1b Outer Ring Rd, Waterford, Ireland
We aim to respond to all privacy-related inquiries within 48 hours during business days.